Do you offer refunds if an allergic reaction or adverse skin condition occurs when using one of your beauty or skincare products?Updated 8 months ago
We do not provide refunds or accept returns for cases involving allergic reactions or adverse skin conditions resulting from the use of our products. Since individuals' skin reactions can vary with beauty and skincare items, we recommend customers thoroughly review product information and ingredient lists before making a purchase.
To minimize the risk of adverse reactions, we recommend conducting a patch test before using any new product:
- Apply a small amount of the product on a patch of skin on your inner forearm.
- Cover the area with a bandage.
- Wait 24 hours and observe the area for any signs of irritation, redness, itching, or swelling.
- If any adverse reaction occurs, do not use the product.
By taking these precautions, you can better ensure the suitability of our products for your skin.