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Learn more about how to purchase and order on our website
SkinSeoul is located in Singapore and uses an international payment gateway for its credit card transactions. Please note that certain banks or credit card companies may impose transaction fees for international purchases. We recommend verifying thes
Currency conversion on our website follows an internal exchange rate that is adjusted periodically in accordance with our bank's exchange rates. Payments are processed based on SkinSeoul's internal exchange rate effective at the time the order is pla
Once we verify the successful payment receipt, we will process your order and send a confirmation email to your registered email address. If you do not receive this confirmation email within 48 hours, please check your email's spam folder. As a regis
Our available currencies are USD, SGD, AUD, RM
After your order is placed and approved, your credit card will be charged for the total amount, making it impossible to alter the payment information. However, if your order is still on hold for verification and hasn't been billed yet, you can contac
Signing up for an account is completely FREE! Register now to enjoy amazing benefits and exclusive offers! Here's how to place your order smoothly:
Currently, we don't provide this service, but there's a possibility it may become available in the near future. Stay tuned for updates!
Yes, you can check your order history. To view it, simply go to the 'My Account' page on the SkinSeoul website and look for the 'Order' section. There, you will find a list of all the orders you have placed, including those that have been completed.
We truly recognize the frustration that comes with discovering your desired product is out of stock. At SkinSeoul, we are constantly striving to prevent such occurrences. However, in the event that this happens after you have made a purchase, we want
We truly appreciate your decision to shop with us. However, once an order is placed and the payment is processed, we are no longer able to make changes or cancellations. This is because we begin processing orders immediately to ensure they are dispat
Login to the website to check on the order status.Once your order has been packed, an email will be sent to you to inform you that your order has been dispatched. The tracking note as well as the URL to track your order’s status will be included in t
Once payment has been successfully processed, you will be directed over to a notification page and you will receive a confirmation email from SkinSeoul that payment has been received and that we are processing the order.Subsequently, you will receive
We understand how important your orders are, and we aim to process them as swiftly as possible for your convenience. However, this also means that once an order is finalized and the payment has been processed, we're unable to cancel it. We start prep
Register for an account for yourself and login to your account every time you visit SkinSeoul.Add to cart your desired products with the intended quantities.Check out the shopping cart if you wish to proceed with payment or click continue shopping if
Payment could be made through various convenient methods:. Feel free to select the method that works best for you. If you have any questions about the payment process, our customer service team is always available to assist you.