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Learn more about how to purchase and order on our website
Once we verify the successful payment receipt, we will process your order and send a confirmation email to your registered email address. If you do not receive this confirmation email within 24 hours, please check your email's spam folder. As a regis
We serve 10 countries and their local currencies
After your order is placed and approved, unfortunately your credit card will be charged for the total amount, making it impossible to alter the payment information.
Find the products you wish to buy and add them to your cart, making sure to adjust the quantities as needed.Once you're done shopping, go to your shopping cart to move forward with the payment, or hit "continue shopping" if you want to browse for mor
Currently, we don't provide this service, but there's a possibility it may become available in the near future. Stay tuned for updates!
Yes, you can check your order history. To view it, simply go to the 'My Account' page on the SkinSeoul website and look for the 'Order' section. There, you will find a list of all the orders you have placed, including those that have been completed.
We truly recognize the frustration that comes with discovering your desired product is out of stock. At SkinSeoul, we are constantly striving to prevent such occurrences and re-stock your favourite products as soon as we can.
We truly appreciate your decision to shop with us. However, once an order is placed and the payment is processed, we are no longer able to make changes or cancellations. This is because we begin processing orders immediately to ensure they are dispat
Once your order has been packed, an email will be sent to you to inform you that your order has been dispatched. The tracking note as well as the URL to track your order’s status will be included in the email.
Once payment has been successfully processed, you will be directed over to a notification page and you will receive a confirmation email from SkinSeoul that payment has been received and that we are processing the order. Subsequently, you will receiv
We understand how important your orders are, and we aim to process them as swiftly as possible for your convenience. However, this also means that once an order is finalized and the payment has been processed, we're unable to cancel it. We start prep
Payment could be made through various convenient methods:. Feel free to select the method that works best for you. If you have any questions about the payment process, our customer service team is always available to assist you.